One of the greatest benefits of hosting with ADN™ is the fact that support is our #1 priority. There is ONE reason that over 65% of our clients are REFERRED by a current ADN™ client - Our support is simply better. Our friendly Customer Care team is comprised of highly-skilled and knowledgeable individuals who share the common role of network engineer and support representative. They have the skills, experience and expertise to be able to provide service above and beyond that expected by any of our clients.

Why ADN™ Award Winning Support Makes The Difference:

1. Responsive support team & Same day response guarantee
   Is your current host taking days to return your tech support requests? We guarantee to reply to each and every tech support ticket on the same day. Our average response time is usually within minutes.
   
   
2. 24/7 monitoring station
   ADN™ servers are monitored around the clock by 5 different systems at 4 remote locations around the world. If any service fails or issues warnings, our technicians are notified immediately.
   
   
3. Online FAQ section
   Our Online FAQ Section is the best in the business and can provide you with answers to 95% of all questions you may have.
   
   
4. Support is our number one priority
   It's that simple, support is our number one priority.
   
   
5. MSN / ICQ / Chat Support
   If you need INMEDIATE support for any emergency, we are online on chat to assist you quickly.
   
   
6. State of the art tech support ticketing system
   Open a tech support ticket via an online, easy to use form... then you are emailed your ticket number. Out technicians view your ticket and fix or answer the problem, and then notify you when completed.